Services

third party administration

Midlands will provide comprehensive claims administration services to handle claims from initial notice of loss to file closure.

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claim services

As the Administrator, Midlands will typically perform the following claims services in compliance with applicable law, subject to periodic review and audit thereof by the Company throughout the term of an agreement.

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case management

Midlands telephonic and field based case management services provide sound medical alternatives that are effective and cost efficient and avoid unnecessary and inappropriate care.

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utilization & review

Midlands will provide comprehensive claims administration services to handle claims from initial notice of loss to file closure.

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risk management

Midlands provides a wide range of risk management products. We take a balanced approach that integrates advanced clinical resources and business intelligence to deliver superior results.

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audit & commutation

Midlands conducts audits for insurance, reinsurance and self-insured entities. Midlands provides vetting and due diligence audit services of third party administrators.

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catastrophic claims management (MCAT)

The effectual management of catastrophically injured workers is a cornerstone of a successful excess workers’ compensation program.

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complex casualty & litigation management

Midlands has over 197 years of Complex Casualty and Litigation Management experience across many different lines of insurance with our claims professionals.

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